Effective Date: 12/5/2025

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Guardian values your trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, book our tours, or interact with us. By using our services, you agree to the terms of this Privacy Policy.

 

We may collect personal information such as your name, email address, phone number, billing details, passport information (if required for travel), emergency contact, and any dietary or medical needs. We may also gather booking information such as tour reservations, payment history, and travel preferences. When you visit our website, we automatically collect certain technical details, including your IP address, browser type, device model, operating system, and how you interact with our site. This information may be gathered through cookies, log files, web beacons, pixels, tags, and other tracking technologies. Cookies are small data files stored on your device that help us remember your preferences and improve your browsing experience. Log files record actions that occur on the site and include information such as your IP address, browser type, and referring or exit pages. Web beacons, pixels, and tags are electronic files that allow us to track browsing patterns, measure the effectiveness of our marketing campaigns, and understand how you engage with our content. This type of data helps us analyze trends, administer the site, monitor usage, and deliver a more personalized experience. You can adjust your browser settings to refuse or limit cookies, though some features of the site may not function properly without them. We do not share your personal or mobile information with third parties for marketing or promotional purposes under any circumstances. Data sharing is limited solely to the purposes necessary to provide and operate our services.

 

In addition to our own tracking, we may use third-party services such as Google Analytics, Meta/Facebook Pixel, and other similar analytics or advertising tools. These services collect information about your interactions with our website, including pages viewed, time spent on the site, and referral sources. They may use cookies, web beacons, or other technologies to help us measure performance, understand user behavior, deliver relevant advertisements, and improve our marketing efforts. The information collected by these third parties is generally aggregated and does not personally identify you, but it may be combined with other information depending on your account settings with those providers. You may opt out of Google Analytics by using the Google Analytics opt-out browser add-on, and you can adjust your ad preferences through your browser or your account settings with third-party platforms such as Google or Meta.

 

Your information is used to process bookings and payments, provide confirmations, and offer customer support. It allows us to share important updates about your tours, including schedules, cancellations, or changes. We use it to personalize your travel experience, comply with legal and regulatory requirements, and improve our services and website. Information collected through cookies, analytics tools, and tracking technologies is also used to better understand customer behavior, tailor promotions, and enhance the usability of our online platforms.

We only share your information when necessary. This may include service providers such as hotels, transport companies, or guides who help operate your tour. We may also disclose information if required by law, government authorities, or to protect our rights, or in the case of a business transfer such as a merger, acquisition, or sale of assets. We never sell your personal information to third parties.

 

Because we work with travelers from around the world, your information may be transferred to and processed in countries outside of your country of residence. These countries may have data protection laws that are different from the laws in your jurisdiction. When we transfer your data internationally, we take steps to ensure that appropriate safeguards are in place to protect it, such as using contractual clauses approved by relevant authorities or working with service providers that adhere to recognized data protection standards. By using our services, you consent to the transfer of your information to other countries where we or our trusted partners operate. We do not transfer your personal data to any external organizations under any circumstances, even with your consent. We have strict internal policies and technical measures in place to prevent unauthorized sharing of your data.

 

Your data is retained only as long as necessary to fulfill the purposes outlined in this policy, unless a longer period is required by law. We take reasonable technical and organizational measures to protect your personal information, though no system can be guaranteed to be completely secure, and you share information with us at your own risk.

 

Depending on your location, you may have rights regarding your data. These can include the ability to access, correct, or delete your information, withdraw consent for certain uses, request a copy of the information we hold, or opt out of marketing communications.

If you have any questions or concerns about this Privacy Policy or want to exercise your rights, please contact us at CustomerService@guardiantravelgroup.com or 847-957-7293.

 

By booking a tour with us, using our website, or otherwise engaging with our services, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection, use, and processing of your information in accordance with it. If you do not agree with the practices described in this policy, we recommend that you do not use our services.

 

We may update this Privacy Policy from time to time. Any revised version will be posted on our website.

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Messaging Terms and Conditions
 

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Guardian Travel Group, from 847-957-7293 regarding account notification, customer care. Consent is not a condition of purchase.

Message frequency varies.

Message & data rates may apply.

You can reply STOP to unsubscribe at any time or HELP for assistance.

You can also contact us at 847-957-7293 or customerservice@guardiantravelgroup.com. Mobile opt-in information is never shared with third parties.
 

To opt out of future communications, you may also text STOP or UNSUBSCRIBE.