1. Introduction & Consent

This SMS Privacy Policy describes how we collect, use, and protect your personal information in connection with our text messaging program. By opting in to receive text messages from Guardian Travel Group, you agree to the terms of this policy. We use HubSpot to deliver our messages. Your consent to receive automated marketing text messages is not a condition of any purchase.
 

2. Information We Collect

When you opt in to our SMS program, we collect personal information such as your mobile phone number, your name (if provided), and any information you provide in your message responses. We may also collect metadata about your messages, such as timestamps and delivery status.
 

3. How We Use Your Information
We use the information we collect to:
Send you promotional and marketing messages about our products and services.

Provide you with trip updates, reminder notifications, and other transactional information.

Respond to your customer service requests.

4. Sharing & Disclosure 
We do not sell, rent, or share your personal information or SMS opt-in consent with any with third-parties third parties/affiliates/non-affiliates for their own marketing or promotional purposes.
 

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

We may share your information with trusted third-party service providers who help us deliver our SMS messaging services, such as our SMS platform provider, phone carriers, and other vendors who assist in the delivery of text messages. These providers are contractually obligated to keep your information secure and are prohibited from using it for any other purpose.

5. User Rights, Opt-In, and Opt-Out
By providing your phone number and agreeing to receive texts, you consent to receive text messages from Guardian Travel Group, from 847-957-7293 regarding account notification, customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply.

You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 847-957-7293 or customerservice@guardiantravelgroup.com. Mobile opt-in information is never shared with third parties.

6. Program Details
When you opt in, you agree to receive recurring automated marketing and informational text messages from Guardian Travel Group. Message frequency will vary.
Message and data rates may apply. Check with your mobile carrier for details.
Carriers (e.g., T-Mobile, AT&T, Verizon) are not liable for delayed or undelivered messages.

7. Data Security and Retention
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. We will retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

8. Changes to This Policy
We may update this SMS Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website or by sending you a text message.

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All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services